Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Bitterroot Concepts, LLC ("we," "us," or "our") collects, uses, and protects your information when you visit jordanreyes.me or submit a form on our website.

Information We Collect

We only collect information you voluntarily give us through a form on our site. That includes:

  • Name — so we can address you personally in our communications.
  • Email address — so we can send you the content, updates, and offers you requested.
  • Phone number — so we can contact you by call or text about your request. We send text messages only to numbers that have given express written consent through a form on our site, as described in SMS Text Messaging Terms & Consent below.

We may also automatically collect standard technical information such as your IP address, browser type, and the pages you visit, through cookies and analytics tools.

How We Use Your Information

  • To deliver the resource, registration, or service you requested.
  • To send you emails, calls, or text messages about our products, services, events, and offers.
  • To respond to your questions and provide customer support.
  • To improve our website, marketing, and customer experience.

SMS Text Messaging Terms & Consent

This section describes how we collect, use, and protect mobile phone numbers and SMS opt-in consent.

How we obtain your consent

We obtain your express written consent to receive text messages only when you affirmatively provide it. You give consent by entering your mobile phone number into a form on jordanreyes.me and checking the consent box, which is unchecked by default and is never pre-selected. The form states, at the point of collection, that you agree to receive text messages from Bitterroot Concepts, LLC and links to this Privacy Policy. We do not buy, rent, or import phone numbers from third parties, and we do not send text messages to anyone who has not personally opted in through our own form.

Providing your consent to receive text messages is not a condition of purchasing any product or service from us.

Types of messages you will receive

  • Conversational messages — replies to your questions and one-to-one communication with our team.
  • Informational messages — webinar and appointment reminders, links to trainings or replays you registered for, and account or purchase updates.
  • Marketing messages — news about our programs, events, and offers.

Message frequency, rates, and carriers

Message frequency varies. Message and data rates may apply, and any charges are billed by and payable to your mobile service provider. Carriers are not liable for delayed or undelivered messages.

How to opt out or get help

You may revoke your consent at any time. Reply STOP to any text message from us to be unsubscribed, and you will receive a single confirmation message that no further messages will be sent. Reply HELP for assistance, or contact us at [email protected]. You may also request access to, correction of, or deletion of your mobile number and consent records at that address.

How we protect your mobile opt-in data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, or otherwise disclose your mobile phone number or your SMS opt-in consent to any third party. Your mobile number and consent record are used solely to send you the messages described above, and are stored in our customer relationship management platform, which acts as our service provider and processes that data only on our instructions in order to deliver our own messages to you.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate our business — such as our email and CRM platform, payment processor, and analytics providers — and only to the extent needed to perform those services. We may also disclose information if required by law. Mobile phone numbers and SMS opt-in consent are treated differently and more restrictively than all other information we collect — see SMS Text Messaging Terms & Consent.

Cookies

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and measure our advertising. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

Your Choices & Rights

  • Unsubscribe from marketing emails using the link at the bottom of any email.
  • Reply STOP to any text message to stop receiving texts, or HELP for assistance.
  • Request access to, correction of, or deletion of your personal information by emailing us at [email protected].

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us at:

Bitterroot Concepts, LLC
432 E Idaho St.
Kalispell, MT 59901
[email protected]